Website and e-shop accessibility audit

At Madviso we have been auditing websites and e-shops for many years. One of our audits is the accessibility audit, the first step for companies that want to meet their legal obligations regarding the accessibility of websites and digital services. We recommend combining it with other audits that affect website and e-shop performance.

Accessibility also brings major benefits for users and for the website as a whole. Not every visitor uses the same browser or device, and not everyone has perfect eyesight. A web accessibility audit ensures your website is usable and understandable for everyone. An accessible website improves usability and conversion rates and reaches a wider audience.

Recommended steps after the audit

After delivering the audit we recommend going through the results together in a training session or consultation. What will be implemented, and whether a light redesign is needed, is agreed with the client. Going through the results together helps clarify priorities and context.

• If a redesign is chosen, we recommend preparing it in Figma for approval and feedback.
• For direct implementation without a visual design we prepare a developer brief describing the changes.
• Changes are implemented on a test version, the most efficient way to finalize them.
• After implementation all changes are checked and documented.
• An Accessibility Statement is prepared, covering the accessibility level, exceptions with justification and how users can report issues.
• After approval, the changes are deployed to production.

Who the accessibility audit is for

We recommend the accessibility audit for companies covered by the accessibility act, especially e-shops and digital service providers. It also benefits smaller companies that want a website usable by all customers. An accessible website also improves SEO and conversion rate.

Accessibility audit: frequently asked questions

Here are answers to the questions clients ask us most often in this area. If you cannot find what you are looking for, write to us or give us a call and we will be happy to help. The first consultation with us is always free.

Does the accessibility act apply to my e-shop?

The act applies to e-shops and digital services; microenterprises with fewer than 10 employees and turnover up to €2 million are exempt. If you are unsure, we can help you assess it. Accessibility is worth addressing even without a legal obligation.

Which standard do you test against?

We test against the international WCAG standard on which European legislation is based. We combine automated tools with manual testing. We also check screen reader and keyboard use.

What is an Accessibility Statement?

It is a document describing the website’s accessibility level, exceptions and how to report issues. The law requires it from affected service providers. We prepare it after the audit and implementation of fixes.