E-shop monitoring
OUR SERVICES
What we offer
An e-shop only earns money when everything works: the website is up, the payment gateway accepts payments, feeds for Google and Heureka update and orders flow to the warehouse. A single broken part and revenue drops without you knowing. E-shop monitoring guards against these risks around the clock.
We configure monitoring around what is critical for your particular e-shop. Besides availability we also track business indicators such as orders per hour or the share of failed payments, and alert you to unusual deviations. We set alerts to catch a problem before it affects a larger number of orders.
What we monitor in an e-shop
- Availability and speed, including cart and checkout
- Payment gateways and carriers
- XML feed updates for Google, Meta and Heureka
- Stock synchronization and supplier imports
- Order volume and unusual fluctuations
- SSL certificate and domain validity
Why monitor business metrics too
Some problems are invisible to technical monitoring, because the website works but customers cannot buy. That is why we also track order volume, the share of failed payments and feed updates. An unusual drop in orders is often the first sign that something has broken in the checkout process.
E-shop monitoring: frequently asked questions
Here are answers to the questions clients ask us most often in this area. If you cannot find what you are looking for, write to us or give us a call and we will be happy to help. The first consultation with us is always free.
How does e-shop monitoring differ from website monitoring?
Besides availability, e-shop monitoring tracks the cart, payments, feeds and orders. It also catches problems where the website works but purchasing does not. It is more detailed and more focused on revenue.
Is monitoring part of Midasto?
Yes, basic monitoring is part of operations on the Midasto platform. Extended monitoring of business metrics can be added as needed. For other platforms we set it up to measure.
Who receives the alerts?
We set alerts for the people who can fix the problem or decide what to do next. That may be the e-shop owner, a technician or our support team. Different types of problems can go to different people.
PROTECTING REVENUE
Why does an e-shop need monitoring?
For an e-shop, every outage translates directly into lost orders. If a payment gateway stops working on a Friday evening, without monitoring you might only find out on Monday. Monitoring cuts response time to minutes.
On the Midasto platform basic monitoring is part of operations. For e-shops on other platforms we set it up to measure. We can also adapt monitoring to your e-shop’s specific integrations and processes.
OUR STRENGTHS
Why cooperate with us?
How to get started with us
What will be the procedure?
Risk analysis
We identify the parts of the e-shop critical for revenue.
Setup
We set up monitoring of uptime, payments, feeds and orders.
Alerts
We configure alerts for the right people.
Incident handling
When something breaks, we help fix it fast.
SAMPLES OF OUR WORK
Selected references
Prosperous clients are our business card, which is why we approach each one individually. Thanks to our many years of experience in the segment, we provide not only services in the field of marketing, website and e-shop development, but also training and consulting.
Contact
Are you interested in our services?
Máte otázky, záujem o úvodnú konzultáciu či cenovú ponuku? Radi vás privítame na osobnom stretnutí, stretneme sa u vás alebo si dohodneme stretnutie online.
The first consultation is free of charge.
Contact us